Threats... Scary, scary threats...

So.

Here's a hypothetical situation:

You're phoned by an unhappy client at your place of work.
You do your best to appease said client.
You discover staff have gone far beyond normal requirements to make this client happy and that client has been generally very troublesome and argumentative.
You (still) converse very diplomatically with client.

BANG!!!

Client then informs you your conversation has been recorded and if client doesn't receive 'answers' by the end of the day, the conversation will be played on talkback radio.
You then inform client a person who is in the correct position to deal with this will be in contact with them immediately.

BANG

Client then states that if no 'answers' are received by the end of the week, a national current affairs program will be contacted and your company will be exposed. Note that your company is at no fault and has nothing to hide at all.
It's the equivalent of bashing the kid who runs the lemonade stand in his front yard because you dropped your cup of drink and want a new one.

What would you do?

I'd laugh.
And I did...

The thought of Naomi Robson hunting me down and pouncing on me as though I was a lost antelope as I walk to my car is seriously entertaining.
I hope 'client' lets me know which radio station to tune into for the playing of the conversation.

Will update on progress...